Privacy Policy

Overview

This Privacy Policy describes how RELLGO, INC. ("RELLGO," "we," "our," or "us") handles information in connection with Skull Link, our website located at https://rellgo.cc/, and related player support services. Skull Link is a casual puzzle game.

This policy is intended to explain what information may be processed, why it is processed, how it is protected, when it may be shared, and how players can contact us about privacy requests.

Controller and Contact

Information We May Process

Skull Link is designed to require only the information reasonably needed to operate a casual mobile game, maintain stability, respond to support requests, and comply with applicable store requirements. Depending on your device, region, app version, and enabled services, the following categories may be processed.

• Support information: email address, message content, screenshots, device details, or other information you choose to send when contacting us.
• Gameplay and app activity: game progress, level state, puzzle interactions, score records, session events, app settings, and similar usage signals.
• Device and technical information: device model, operating system, app version, language setting, approximate network region derived from IP address, crash diagnostics, performance data, and security logs.
• Identifiers used by distribution channels or service providers: resettable advertising identifiers, app instance identifiers, analytics identifiers, or similar technical identifiers where permitted by law and applicable policy.
• Approximate location: country, region, or city-level location inferred from IP address for security, analytics, localization, and service operation. Skull Link does not need precise device location for normal gameplay.

Skull Link does not intentionally request access to your contacts, call logs, SMS, microphone, camera, precise location, health records, financial account data, government identification numbers, or photos for normal puzzle gameplay.

How We Use Information

We use information for purposes that are connected to the app, reasonably expected by players, and consistent with applicable app marketplace and privacy requirements.

• To provide, maintain, troubleshoot, and improve Skull Link.
• To save or restore gameplay progress where supported by the app or related services.
• To analyze crashes, latency, errors, and performance issues.
• To respond to support messages and operational inquiries.
• To protect the app, detect abuse, prevent cheating, and maintain service integrity.
• To comply with law, store rules, valid legal requests, and safety obligations.
• To deliver, measure, or limit advertising only if advertising features or ad SDKs are included in the version of the app you use.

Third-Party Services

Skull Link may rely on service providers and operational tools to operate the app. These providers may process information according to their own policies and our configuration of their services.

• App distribution and Android system services for app delivery, licensing, safety, diagnostics, and device compatibility.
• Analytics or crash reporting providers, such as Firebase or comparable tools, to understand technical performance and improve stability.
• Advertising providers, such as Google AdMob or comparable ad networks, if ads are included in the app version, to deliver ads, measure ad performance, prevent fraud, and comply with ad settings.
• Cloud hosting, email, security, or support vendors used to operate our website, respond to messages, and protect our services.

We do not authorize service providers to use information from Skull Link for purposes unrelated to providing their services to us unless the user has made a separate choice with that provider or the provider independently controls that processing under its own policy.

Sharing and Sale of Data

We may share information with service providers, distribution operators, legal authorities, professional advisers, or a successor organization if RELLGO is involved in a merger, acquisition, restructuring, or transfer of assets. We may also share information when needed to comply with law, enforce our terms, protect users, or investigate misuse.

We do not sell personal and sensitive user data. We also do not use children's personal information for targeted advertising.

Legal Bases for Processing

Where privacy laws such as the GDPR or UK GDPR apply, we rely on one or more of the following legal bases: performance of a contract when we provide the app and support services, legitimate interests in operating and securing the app, consent where required for optional features or certain advertising/analytics activities, and compliance with legal obligations.

Data Retention and Deletion

We keep information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is needed for legal, security, accounting, dispute resolution, or store compliance reasons.

Support emails are retained for the time needed to handle the request and maintain reasonable business records. Crash, diagnostics, and analytics information is generally retained in aggregated or limited form according to the retention settings of the relevant provider.

You may request deletion of personal information associated with your support request or app use by emailing [email protected]. We will review and respond to deletion requests in accordance with applicable law. If Skull Link offers account creation in the future, we will provide an account deletion method as required by applicable marketplace policy.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include access controls, HTTPS transmission, provider security controls, and limited internal access. No system can be guaranteed to be completely secure.

International Processing

Information may be processed in the United States or other countries where RELLGO, our service providers, or distribution partners operate. When required, we use appropriate safeguards for cross-border transfers, such as contractual protections or other mechanisms recognized by applicable law.

Your Privacy Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about how your data is used and shared. California residents may also have rights under California privacy law, including the right to know, delete, correct, and opt out of certain disclosures where applicable.

To exercise privacy rights, contact [email protected]. We may need to verify your request before acting on it. You may also manage some advertising choices through device or advertising settings, including resetting or limiting use of your advertising ID where available.

Children's Privacy

Skull Link is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13, or under the age required by local law, without appropriate consent. If you believe a child has provided personal information to us, contact [email protected] and we will review the request and delete the information where required.

Cookies and Similar Technologies

Our website and service providers may use cookies, local storage, SDK storage, or similar technologies for security, basic functionality, analytics, diagnostics, and advertising where applicable. You can manage browser cookies through your browser settings and app-related choices through your device settings.

Third-Party Websites and Services

Skull Link, ads, or support communications may refer users to third-party services. We are not responsible for the privacy practices of third parties that we do not control. Review their privacy notices before providing information to them.

Updates to This Policy

We may revise this Privacy Policy when our practices, app features, store requirements, or legal obligations change. The updated version will be posted at https://rellgo.cc/skulllink/privacy.html with a new "Last Updated" date. Continued use of Skull Link after the updated policy becomes available means the updated policy applies to your use of the app.

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