Terms of Service

Agreement

These Terms of Service ("Terms") are a legal agreement between you and RELLGO, INC. ("RELLGO," "we," "our," or "us") for Lucky Harbor Cards, our websites, mobile applications, games, support channels, and related features (collectively, the "Services").

By downloading, installing, accessing, or using the Services, you agree to these Terms. If you do not accept them, do not access or use Lucky Harbor Cards.

Eligibility and Age Requirement

Lucky Harbor Cards is intended only for users who are at least 18 years old, or the minimum legal age required in their location if that age is higher. This age restriction is consistent with the game's simulated casino-style content and related rating considerations.

By using the Services, you represent that you satisfy the applicable age requirement and have the legal capacity to agree to these Terms. We do not knowingly permit underage users to use the Services.

Limited License

Subject to your compliance with these Terms, RELLGO grants you a personal, limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for your own lawful, personal, non-commercial entertainment.

No ownership interest is transferred to you. RELLGO and its licensors reserve all rights not expressly granted in these Terms.

Acceptable Use

You agree to use Lucky Harbor Cards fairly, lawfully, and only for permitted entertainment purposes. You must not:

• Use the Services for unlawful, fraudulent, abusive, deceptive, or harmful activity.
• Disrupt, overload, damage, or interfere with service operation, security, servers, networks, or technical systems.
• Use bots, scripts, cheats, automation, exploits, unauthorized software, modified clients, or tools that alter or manipulate gameplay or service operation.
• Attempt to access non-public systems, accounts, data, APIs, source code, or service areas without authorization.
• Reverse engineer, decompile, copy, resell, redistribute, or create derivative works from the Services except where applicable law expressly permits.
• Misrepresent your identity, submit false support information, or use the Services in a way that harms RELLGO, other players, platform providers, or third parties.

We may determine in our reasonable discretion whether conduct violates these Terms.

Virtual Items and Optional Purchases

The Services may offer optional digital content, digital features, virtual chips, coins, tokens, credits, bonuses, cosmetics, or other in-game items ("Virtual Items"). Virtual Items are licensed digital entertainment content only.

Purchase Terms

• Purchases made through Google Play, Apple, or another app platform are also governed by that platform's payment, refund, and account rules.
• Except where required by applicable law or platform policy, purchases are final and non-refundable.
• Prices, availability, item names, bundles, and features may change at any time.

Nature of Virtual Items

• Virtual Items have no real-world monetary value and cannot be cashed out.
• Virtual Items do not represent money, deposits, property, prizes, winnings, or stored value.
• Buying or receiving Virtual Items gives you only a limited license to use them within the Services.
• We may modify, rebalance, suspend, remove, expire, limit, or discontinue Virtual Items without liability, subject to applicable law.

No Trading, Transfers, or Redemption

Virtual Items are strictly non-transferable. You may not sell, trade, gift, rent, lend, exchange, redeem, withdraw, convert, or transfer Virtual Items to another person or through any third-party website, marketplace, platform, exchange, or service.

You may not attempt to convert Virtual Items into real currency, cryptocurrency, goods, prizes, services, or anything with real-world value. Any attempted unauthorized transfer, sale, exchange, or circumvention may result in suspension or termination without refund, except where applicable law requires otherwise.

No Real-Money Gambling

Lucky Harbor Cards is a simulated blackjack-style card game for entertainment only. The Services do not offer real-money gambling, betting, wagering, lottery, cash-out, prize redemption, or any opportunity to win money or items of real-world value.

• No real currency, prize, gift card, cryptocurrency, or item of real-world value can be won, redeemed, withdrawn, exchanged, or transferred through the Services.
• Virtual chips, coins, tokens, credits, or other Virtual Items have no cash value.
• Acquiring Virtual Items does not create any right to payouts, winnings, prizes, or real-world rewards.
• Success, failure, strategy, or skill in Lucky Harbor Cards does not predict or guarantee success in real-money gambling.
• RELLGO does not facilitate, approve, or permit underground trading, third-party exchanges, or real-money transactions involving the Services or Virtual Items.

Responsible Play

Although Lucky Harbor Cards does not provide real-money gambling, its theme may resemble casino-style card play. Please use the Services for entertainment, take breaks, set personal limits, and stop playing if play is no longer enjoyable.

If gambling-related content is difficult for you, consider seeking help from professional organizations such as the National Council on Problem Gambling, Gamblers Anonymous, or BeGambleAware.

Intellectual Property

The Services, including software, artwork, characters, graphics, animations, card designs, interface layouts, text, audio, visual effects, names, logos, features, and related materials, are owned by RELLGO or its licensors and are protected by intellectual property and other laws.

You may not copy, modify, distribute, publish, sell, exploit, remove proprietary notices from, or create derivative works based on any part of the Services without prior written permission from RELLGO, except as expressly permitted by law.

Third-Party Services and Platforms

The Services may include links, SDKs, ads, app-store features, analytics tools, platform integrations, or other third-party services. RELLGO does not control third-party services and is not responsible for their content, policies, accounts, payment systems, security practices, or availability.

Your use of third-party services may be governed by their own terms, policies, and account rules. You are responsible for complying with those requirements.

Updates and Availability

We may update, patch, rebalance, modify, suspend, limit, remove, or discontinue the Services or any feature at any time. Some updates may be required for continued access. We do not guarantee that any feature, Virtual Item, game mode, reward, record, or content will remain available permanently.

Service availability may be affected by maintenance, technical issues, security events, app-store review, platform rules, network conditions, or circumstances outside our control.

Support Communications

If you contact us, you agree to provide accurate information and communicate respectfully. You authorize us to use the information you provide to investigate, respond, troubleshoot, improve the Services, protect users, and keep reasonable support records.

Privacy and Data Requests

Your use of the Services is also governed by our Privacy Policy, which explains how information is collected, used, shared, retained, and protected. Please review the current Privacy Policy before using the Services.

The Services do not require account registration. Local game progress, settings, or similar device data are generally removed when you uninstall the app. Certain anonymous, aggregated, or provider-processed data may be handled by analytics, advertising, attribution, or platform providers according to their own policies. For privacy questions or rights requests, contact [email protected].

Suspension and Termination

You may stop using the Services at any time. We may suspend, restrict, or terminate access without prior notice if we reasonably believe that you violated these Terms, broke applicable law, misused Virtual Items, attempted unauthorized trading, created security or legal risk, harmed other users, or interfered with service operation.

Upon suspension or termination, you may lose access to the Services, local or service-based progress, Virtual Items, and related features. Except where required by law, no refund or compensation will be provided for termination resulting from a violation of these Terms.

Disclaimers

To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available." RELLGO disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, availability, security, and error-free performance.

RELLGO does not guarantee that the Services will work on every device, remain available at all times, be free from bugs, preserve all progress, or meet your expectations.

Limitation of Liability

To the maximum extent permitted by applicable law, RELLGO, its officers, directors, employees, contractors, licensors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including loss of data, loss of progress, loss of Virtual Items, device issues, service interruption, business losses, or lost profits arising from or related to the Services.

To the extent liability cannot be excluded, RELLGO's total liability for all claims relating to the Services will not exceed the amount you paid directly to RELLGO for the Services in the twelve months before the claim, or USD 50, whichever is greater, unless applicable law requires a different amount.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless RELLGO from claims, losses, liabilities, damages, costs, and expenses arising from or related to your misuse of the Services, violation of these Terms, violation of law, infringement of rights, unauthorized trading, or harmful activity.

Governing Law and Disputes

These Terms will be interpreted and enforced to the fullest extent permitted by applicable law. Any dispute, controversy, or claim relating to these Terms or the Services should first be addressed through good-faith discussions between the parties.

If a dispute cannot be resolved through negotiation, either party may seek resolution through a court of competent jurisdiction or another lawful dispute resolution mechanism to the extent permitted by law. Nothing in this section prevents either party from seeking injunctive or equitable relief for intellectual property issues, unauthorized access, security threats, or other urgent matters.

Changes to These Terms

We may update these Terms when the Services, business practices, legal obligations, platform rules, or operational needs change. The latest version will be made available through the official Lucky Harbor Cards terms page. Continued use of the Services after updated Terms are available means you accept the updated Terms.

Severability

If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in effect. The invalid or unenforceable provision will be interpreted or modified to the minimum extent necessary to make it valid and enforceable where possible.

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